DC Operations Manager

DC Operations Manager

Location: Dallas, Texas
Career Area: Distribution Center Management
Position Type: Full-Time

We consider applications for this position on an ongoing basis.

Overview

Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers are a place where lived values meet next-generation advancements to create competitive advantages that can't be matched.

If you want to learn in a supportive and ever-evolving environment, if you value managers who aren't afraid to lead by rolling up their sleeves, if you seek stability, growth opportunities, and the rewards that come with visionary leadership, apply your talents and passions in ways that take us to even greater heights.

The Impact You Can Have

The DC Operations Manager leads cross-functional teams of non-exempt associates to improve processes, achieve financial and operational excellence, and deliver superior returns for retail, operational, and service-related industry and E-Commerce functions. You will have primary responsibility for managing and implementing operational upgrades while maintaining all aspects of people, process, and performance to achieve service excellence. The ability to partner cross-functionally and influence across all levels of the organization is essential to success in this role.

You will accomplish all of these goals by:

• Championing the company's mission, vision, and values
• Influencing accountability to plan, execute, and achieve objectives that align with company strategy for growth and profit
• Identifying patterns and anticipating business needs that will drive performance
• Delivering efficient and effective solutions that meet the constraints of time, cost, and scope
• Identifying strategic trade-offs between store labor, inventory availability, and upstream expenses
• Measuring the effect of process changes and accurately quantifying the impact
• Coordinating cross-functionally to launch new initiatives and track/analyze performance
• Raising awareness of process change impacts throughout the enterprise
• Facilitating proactive change management to all levels of the organization impacted by project rollouts
• Influencing key stakeholders to achieve results in an autonomous manner
• Determining the most efficient sequence of operations and workflow and recommending methods for maximum associate/people utilization
• Recommending methods for improving associate efficiency and reducing waste of time and effort (e.g., restructuring job duties, realigning workflows, job setup, and related)
• Participating in manning and testing for new systems and processes as part of implementation plans
• Leading/establishing best practices to promote associate engagement and enablement
• Partnering with leadership to build culture action plans that best align to our people strategies and business initiatives
• Identifying ways to build/implement talent capabilities at all levels while identifying opportunities for training and development
• Planning and driving operational non-exempt staffing needs
• Leading build/role performance management plans in partnership with leadership teams
• Participating in talent calibration, culture survey action planning, goal setting and review, performance review consultation, and CIP session/resolution

The Essentials for Success

Qualified candidates will be high-energy and driven professionals who possess strong leadership/team-building skills and demonstrated knowledge of distribution and E-Commerce operations in a retail environment. Additional requirements include:

• The ability to lead cross-functional teams with diverse goals and responsibilities
• Demonstrated skill in driving initiatives related to teams, projects, and quality
• Excellent analytical and organizational skills to execute trouble-shooting, prioritizing and multi-tasking
• The ability to quickly learn business processes outside one's area of expertise
• Familiarity with the innovation to apply process improvement initiatives
• Strong computer skills (specifically MS Office, WMS Applications)
• A Bachelor's degree is preferred, but not required

Essential Functions

• Work rotational, 24/7 on-call to support the operation at all hours
• Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
• Travel, including overnight stays
• Stand or sit for long periods of time
• Accept exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment, and strong scents related to cosmetics or fragrance
• Visit stores to develop an understanding of the store experience and collaborate with field partners

Compensation

The pay range for this position is $90,000.00–$86,400.00/year with the opportunity for eligible associates to earn additional compensation pursuant to the company's bonus plan. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.