Senior Maintenance Manager

A leading North American retail company with a strong national footprint and a focus on consumer products is seeking a Distribution Center Operations Manager to join its growing operations team in Dallas, TX.

This role leads cross-functional teams of non-exempt associates to drive process improvement, financial and operational excellence, and superior results across retail fulfillment and e-commerce functions. The DC Operations Manager is responsible for managing and implementing operational upgrades while maximizing people, process, and performance to achieve service excellence.

Key Responsibilities:

• Lead cross-functional teams to plan, execute, and achieve objectives aligned with company strategy for growth and profitability
• Identify patterns and anticipate business needs that drive distribution performance
• Deliver efficient, effective solutions within time, cost, and scope constraints
• Evaluate strategic trade-offs between store labor, inventory availability, and upstream expenses
• Measure and quantify the impact of process changes across operations
• Collaborate cross-functionally to launch new initiatives and track/analyze results
• Facilitate proactive change management for project rollouts impacting the broader organization
• Determine optimal workflow sequencing and recommend methods for maximum asset and people utilization
• Identify and implement improvements to associate efficiency and reduce operational waste
• Participate in training, testing, and implementation of new systems and processes
• Partner with leadership to build culture action plans and drive associate engagement
• Plan and manage operational non-exempt staffing needs
• Lead building-wide performance management in partnership with the leadership team
• Participate in talent calibration, goal setting, performance review consultation, and individual development planning

• Demonstrated leadership and team-building skills
• Strong knowledge of distribution center and e-commerce operations in a retail environment
• Proven ability to lead cross-functional teams with diverse goals
• Excellent analytical, organizational, and problem-solving skills, including prioritization and multi-tasking
• Ability to quickly learn business processes outside one's area of expertise
• Agility and innovation in applying process improvement initiatives
• Proficiency in MS Office and warehouse management systems (WMS)
• Willingness to work a flexible, full-time schedule including days, evenings, weekends, and holidays
• Availability for rotational, 24/7 on-call support
• Ability to travel, including overnight stays
• Comfort working in a distribution center environment (variable temperatures, loud noises, dusty conditions, strong scents)

• Bachelor's degree preferred but not required

Benefits:

• Competitive salary with bonus eligibility
• Paid time off
• Health, dental, vision, life, and disability benefitsCareer development opportunities within a large, established organization